I’m a QA & Customer Success Specialist with 20+ years of experience in SaaS and FinTech. I focus on software testing, UAT, and defect management while also helping clients succeed through onboarding, training, and support. I enjoy bridging the gap between technical teams and end users, making products more reliable and easier to adopt. Always happy to connect, share insights, and explore opportunities where quality and customer success come together.More...
Angela Ahn
Business Analysis and Quality Assurance Manager@Accutive
Verified
Accutive enables success in digital onboarding, loan origination and system integration initiatives through my role as Business Analysis and Quality Assurance Manager. With a career spanning more than a decade, I contribute expertise in process improvement, requirements analysis, and client relationship management. My work emphasizes collaboration to deliver effective system implementations and enhance operational efficiency.
Previously, as Senior Business Analyst, I supported digital banking projects by gathering requirements, testing, and triaging issues to ensure resolution. Leveraging these experiences, I remain committed to empowering clients with scalable solutions that bridge the gap between business and technology.More...