Years of experience: 9

Business Development ManagerHead of GrowthITSales & BizDevCustomer ServiceEntertainment

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Gabriel's Career Path
Growth AssociateJun. 2025 -
Present
vibefamGrowth Associate
Singapore
CEO OfficeMar. 2023 -
Feb. 2025
satukelasCEO Office
Jakarta Selatan, Jakarta, Indonesia- Led cross-functional launch of online TOEFL and TOEIC Test Preparation programs, targeting university seniors requiring graduate competency proof and corporate CSR initiatives. Onboarded 5,000 paid users in 3 months. - Built a customer support team resolving 10+ tickets/hour, achieving 4.8/5 CSAT and a 25% reduction in ticket volume. - Cut operational costs by 74% by restructuring the offic...
Outreach SpecialistJul. 2021 -
Apr. 2023
Wild SolutionsOutreach Specialist
75 Parc d'Activites Capellen, Luxembourg- Recruited and onboarded 150 content creators over a span of 6 months, with each creator generating monthly revenue ranging from $1,500 to $10,000. - Implemented an onboarding method and provided 24/7 support to content creators, resulting in a 90% retention rate and consistent content and revenue contribution for at least 6 months. - Consistently exceeded outreach and engagement targets, ac...

Gabriel's Posts

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    About myself

    Led the creation of a support team that resolves over 10 tickets per hour. Achieved a 4.8/5 customer satisfaction score and reduced ticket volume by 25%, showcasing strong problem-solving and leadership capabilities.

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    Job Description

    Seeking a customer service role that accommodates nighttime hours, allowing me to leverage my skills in a flexible work environment while ensuring high-quality support and responsiveness.

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    How to contact

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