I specialize in launching scalable programs and building high-performing teams that drive measurable results. With 5+ years of experience across education tech, SaaS, and creative industries, I’ve delivered:
- 5,000+ paid users for online TOEFL/TOEIC programs within 3 months of launch.
- 90% retention for 150+ content creators through tailored onboarding and 24/7 support.
- 4.8/5 CSAT scores by resolving 10+ daily customer tickets within 1 hour.
Passionate about aligning business goals with customer needs, I thrive in fast-paced environments where collaboration and innovation are key. Let’s connect to discuss how I can help your organization scale efficiently while keeping clients engaged and satisfied.More...