Years of experience: 14

Data EntryNurse Case ManagerTelemedicine ProviderMedical Coding SpecialistTranslatorProject Coordinator

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Adrian's Career Path
Associate Director, Training and QualityNov. 2024 -
Present
ConcentrixAssociate Director, Training and Quality
PhilippinesKey Responsibilities Clinical Training Leadership: Spearhead the development of the USRN and PHRN Conversion Programs, equipping Registered Nurses with the necessary skills to excel in CPO operations. Design and implement a Clinical Coding Program to support healthcare payer and provider services, ensuring compliance with industry standards. Compliance & Accreditation: Lead efforts to obtain ...
AVP - Training and QualityJun. 2023 -
Oct. 2024
GenpactAVP - Training and Quality
Talent Development Leader II - Emotional IntelligenceMay. 2020 -
Apr. 2023
PwC Acceleration Center ManilaTalent Development Leader II - Emotional Intelligence
PhilippinesPerforms a training needs analysis to determine the training requirements of our employees and recommends training topics to address the results of the analysis Gathers and analyzes the data received from Human Capital and Performance Management Team and determines which points can be addressed by training Researches and designs the content of training and recommends activities that support t...

Adrian's Posts

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    How I can help you

    Enhance workforce proficiency and optimize operations with strategic training designs. Ensure compliance and quality through robust governance and analytics. Cultivate leadership and engagement with customized programs and methodologies.

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    People I am looking for

    Seeking collaborations with firms like Concentrix, Genpact, PwC. Targeting healthcare, BPOs, and tech platforms needing expert training solutions.

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    Experience & Cases

    Achievements include 35% faster new hire proficiency and 22% improved audit accuracy. Developed sustainable talent pipelines and reduced turnover by 30%. Boosted call center efficiency by 20%.

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    How to contact

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