Years of experience: 13
CopywritingMarketingCRM managerUX/UI DesignerProduct Designer🐦 Design
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Lu's Career Path
Oct. 2021 -Aug. 2022
RentdropProduct Designer
Boston, Massachusetts, United States• Designed and launched Rentdrop’s first mobile app, driving 100% month-over-month revenue growth for four months. • Improved onboarding completion by 40% through UX optimization and data-driven design decisions. • Collaborated directly with founders to prioritize roadmap features and align product strategy with customer goals.
Aug. 2021 -Present
ToastProduct Manager / Program Lead
Boston, Massachusetts, United States• Led enterprise-level AI enablement program integrating Anthropic Claude Code, improving developer productivity by 12% across 600+ engineers. • Defined business case and secured $700K pilot budget; built ROI tracking dashboards in partnership with Finance and Data Science. • Drove the Translation Readiness initiative preparing Toast’s product suite for global expansion—achieved 88% PR adopti...
May. 2020 -Oct. 2021
Bobble SportsProduct Designer
Palo Alto, California, United States• Directed design and feature rollout across web, mobile, and Twitch integrations; achieved a 300% increase in weekly active users within 30 days of launch. • Utilized Agile frameworks and sprint reviews to prioritize MVP features aligned with engagement metrics.