Years of experience: 10

Investor & VCSales & BizDevCustomer ServiceConsultingCustomer Success ManagerFinance

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Alexandra's Career Path
Senior Growth ManagerJul. 2024 -
Jul. 2025
FinalisSenior Growth Manager
-Advanced to a growth-focused role to deepen expertise across the full SaaS business, with a focus on customer lifecycle strategy, technical enablement, and commercial optimization. -Partnered cross-functionally with product, sales, and operations to drive scalable onboarding, adoption, and expansion initiatives across a highly regulated private securities platform. -Surpassed quarterly perfo...
Senior Customer Success ManagerOct. 2023 -
Jun. 2024
FinalisSenior Customer Success Manager
-Promoted to interim Head of Customer Success just four months into tenure, trusted to lead the CS function during a critical leadership transition while maintaining continuity across strategic accounts. -Owned the full customer lifecycle for a portfolio of fintech and private market clients—leading onboarding, adoption, and expansion strategies to maximize value realization and client retent...
Lead Account ManagerMar. 2017 -
Sep. 2023
VERTIQ SOFTWARE, LLCLead Account Manager
-Built and led the Customer Success and Services function in partnership with the CEO, overseeing onboarding, implementation, and long-term success strategies across a diverse B2B SaaS client base. -Created scalable onboarding frameworks and training strategies that accelerated time-to-value and improved client retention. -Acted as the strategic bridge between customers and internal product/e...

Alexandra's Posts

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    About myself

    With over 7 years in SaaS and fintech, I excel at translating technical needs into business value. Driven by your mission, I'm eager to apply my growth-focused approach to enhance data insights and revenue, leveraging my expertise in client success and sales strategy.

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    Job Description

    I am seeking a part-time opportunity that aligns with my skills and allows me to contribute effectively. My goal is to engage in a role that leverages my experience in account management and strategy to foster business growth and success.

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    How to contact

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