Years of experience: 8

United StatesITEngineerSystem ArchitectSystem AnalystDevOps

Trust Score

Highly reliable; strong professional involvement.

70%
Jaime's Career Path
Tech ReviewerMar. 2024 -
Present
Microsoft High Risk for Executive Escalation Ops Center Team thru BCITech Reviewer
Responsibilities include: • The High Risk for Executive EscalationTeam has a single purview to provide active case review to eliminate Executive Escalation from Strategic & Azure Rapid Response customers. • New Lines of Business are being run through the Escalation matrix as it has been extremely successful. • Rely on my extensive IT knowledge to review cases that have gone through the High R...
Principal Customer Service EngineerAug. 2022 -
Apr. 2024
Trend MicroPrincipal Customer Service Engineer
Las Colinas30 year Leader in Cybersecurity Industry
Senior I.T. AdministratorMay. 2021 -
Jan. 2023
Venture Research Inc.Senior I.T. Administrator
United StatesRFID Engineering Firm hires the best I.T. Person in the Universe