Years of experience: 8
Customer ServiceData EntryClient Relations SpecialistCustomer Care SpecialistCustomer Retention SpecialistAssistant
Trust Score
Exceptionally trusted; proven professional excellence.
Nina's Career Path
May. 2024 -Present
Raleigh Marriott City Center--Noble Investment GroupFront Office Manager
United States, RaleighDynamic hospitality leader overseeing daily front desk operations to ensure exceptional guest experiences, operational efficiency, and brand compliance. Skilled in supervising and training front desk staff, managing guest check-in/check-out processes, resolving escalated issues with professionalism, and maintaining accurate financial and occupancy records. Adept at coordinating with housekeep...
Jan. 2023 -Apr. 2024
Sanderling ResortFront Desk Manager
United States, GreenvilleFour-Diamond Hotel and Spa located in Duck, NC, in the Outerbanks. Dynamic hospitality leader overseeing daily front desk operations to ensure exceptional guest experiences, operational efficiency, and brand compliance. Skilled in supervising and training front desk staff, managing guest check-in/check-out processes, resolving escalated issues with professionalism, and maintaining accurate fi...
Jan. 2021 -Mar. 2023
Comfort InnFront Desk Manager
United States, GreenvilleLocated in Nags Head, NC in the Outerbanks. Dynamic hospitality leader overseeing daily front desk operations to ensure exceptional guest experiences, operational efficiency, and brand compliance. Skilled in supervising and training front desk staff, managing guest check-in/check-out processes, resolving escalated issues with professionalism, and maintaining accurate financial and occupancy r...