Years of experience: 26

TranslatorInterpretation SpecialistCustomer ServiceBilingual Communications SpecialistData EntryService Quality Manager

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Nathaniel's Career Path
Station Manager San SalvadorFeb. 2015 -
Oct. 2020
Odyssey Aviation BahamasStation Manager San Salvador
San Salvador, BahamasCoordinated the ground servicing and fueling of private business jets and commercial aircrafts. Oversaw an Aviation Fuel Farm, ensuring safety and monitoring adherence to all Fuel Quality Controls, as well as compliance to local and international regulations. Delivered outstanding customer service, responding to inquiries and resolving any issues that arose. Increased fuel sales by 3.5% year ...
Hotel ManagerMay. 2013 -
Apr. 2014
Paradise Bay Bahamas HotelHotel Manager
Exuma, The BahamasOversaw day to day management of operations and staff at a hotel. Coordinated customer service, quickly resolving any issues and going above and beyond to ensure guests had a positive experience. Developed and implemented the hotel's Service Procedures Manual and Hurricane Preparedness Plan to provide clarity on processes for employees and maintain safety of all guests and staff in case of em...
Airport ManagerFeb. 2000 -
Jan. 2013
British AirwaysAirport Manager
Bahamas, Turks and CaicosOversaw all day-to-day logistics and operations for the company to ensure smooth operations at these locations. Developed and implemented effective business continuity plans to manage any possible emergencies or interruptions in service. Managed the relationships with third party handler teams, coordinating activities, monitoring performance, and reporting any issues. Connected with customers...

Nathaniel's Posts

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    How I can help you

    Organized comprehensive processes to standardize operational efficiency for diverse or multi-outlet businesses. Identified improvement areas to re-organize information into best practice standards.

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    People I am looking for

    Seeking small businesses with multiple outlets or diverse activities. Ideal clients struggle with organizing coherent, comprehensive guidelines in a standardized format for compliance.

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    Experience & Cases

    Assisted FBO operators with security manual compliance and updated aviation fuel providers' safety manuals. Enjoy helping small organizations grow and reach their potential.

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    How to contact

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