Years of experience: 8

Data Entry AssociateTyping SpecialistData Entry SpecialistData EntryCustomer Care SpecialistChat Support

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Kayla's Career Path
BDC RepresentativeAug. 2024 -
Present
West ChevroletBDC Representative
Alcoa, Tennessee, United States
Senior Team Leader - Sales and ServiceJan. 2023 -
Feb. 2024
VXI Global Solutions, LLCSenior Team Leader - Sales and Service
Knoxville Metropolitan Area-Effectively oversaw and directly managed a diverse team of over 100 leaders and specialists, ensuring seamless coordination and optimal performance -Strategizing dynamic initiatives to optimize operational efficiency and drive profitability, while concurrently ensuring an unparalleled client experience -Champion a culture of teamwork by fostering collaboration between training, quality, and ...
Operations Team Lead- Cortland Service and Sales Project, Legal ZoomAug. 2021 -
Dec. 2022
VXI Global Solutions, LLCOperations Team Lead- Cortland Service and Sales Project, Legal Zoom
Knox County, Tennessee, United States-Spearheaded a high-performing team of 20 Customer Service Representatives, instilling a culture of excellence to consistently achieve and exceed performance benchmarks -Orchestrated team gatherings to deliver timely company updates and reinforce essential performance metrics, fostering a unified and informed workforce -Crafted and enacted targeted performance enhancement initiatives for unde...

Kayla's Posts

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    How I can help you

    I assist small businesses in growing through innovative marketing and sales strategies, particularly in live selling platforms like Whatnot. I specialize in event planning, creating branded campaigns, and enhancing customer loyalty with personalized promotions.

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    People I am looking for

    - Develop workbooks for tracking - Boost marketing and sales - Enhance customer engagement - Streamline operations

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    Experience & Cases

    - Leaders in consumer tech - Focus on performance and security - Innovators in hardware and software

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    - Led teams of 100+ - Streamlined operations - Excel in social media marketing - Solutions for excel workbooks

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    How to contact

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