Emanuele Cerroni is a seasoned Digital Transformation Consultant at Caltrop.com, where he provides strategic guidance to clients on leveraging digital technologies to enhance business operations. His areas of expertise include digital strategy development, process automation, data analysis, and project management. Emanuele combines his deep understanding of the digital landscape with a strong business acumen to help organizations navigate their digital transformation journey successfully. His contributions have significantly improved operational efficiency, customer engagement, and revenue growth for various clients. Emanuele continues to stay abreast of the latest digital trends to ensure the delivery of innovative and effective solutions.More...
DOLLEE MAY ETRATA
VA I Customer Service l Facebook ads Strategist
Verified
Dollee May Etrata is a distinguished professional in the realm of customer service and digital marketing, with over a decade of experience in optimizing Facebook ad strategies. As a VA I Customer Service specialist, she successfully led a team that improved client satisfaction rates by 35% within a year. Her innovative approach to Facebook advertising resulted in a 50% increase in conversion rates for her clients, earning her the prestigious Digital Marketing Excellence Award in 2022. Dollee's strategic insights and dedication have made her a sought-after expert in the industry, consistently driving growth and engagement for businesses worldwide.More...
Yvonne Marie Pajuyo
Admin & Support Specialist@Miller's Consulting Services
Verified
Versatile and detail-oriented virtual assistant with over 10 years of experience providing executive, legal, and administrative support. Adept at managing communication channels, coordinating team tasks, executing HR functions, and creating visual content. Proven track record in remote roles across various industries, including law, healthcare, e-commerce, and logistics. Known for my reliability, organizational skills, and ability to handle sensitive information with discretion.More...
Venus Chan-Orlina
Chief of Staff@Google Operations Center
Verified
Tami Olivera
Learning and Development Leader@Actively Seeking New Roles
Verified
I'm Tami Olivera and I am a Certified Learning and Development professional, certified by the International HR Institute (IHRI) and the Global Skill Development Council (GSDC).
My skills are strategic partnerships, cross-functional team leadership, curriculum development, research, copywriting, instructional design, coaching and mentoring.
My corporate career has mostly been around the Learning and Organisational Development space (24 years to be exact), I've worked with various global organisations in the financial services, fintech and telecommunications industries.More...
Geogen Gialon
Product Technical Support (Tier 1) & Customer Service Experience Champion@Upwork
Verified
š Serving 30,000 user-base with less than 3 minutes median first response time and 95% CSAT (customer satisfaction). Both Enterprise and self-served
š ļø Less than 10 minutes average product troubleshooting and escalations
š Pioneer in Troubleshooting and Escalations Tracking System via Intercom
š Customer-centric, agile and Enterprise-vetted proven track record in collaboration and team managementMore...