Years of experience: 11
Customer ServiceMedicalMedical Coding SpecialistChat SupportLive ChatBusiness Owner
Trust Score
Highly reliable; strong professional involvement.
Michele's Career Path
Aug. 2019 -Mar. 2020
Experiential Media GroupMedical Docent (Bodies Exhibit) / Artifact Specialist (Titanic Exhibit)
Las Vegas, NevadaProofread gallery plaques and descriptions and tasked with editing employee handbooks and manuals
Explained aspects of the human body and background of Bodies exhibit to visitors aged 3-95
Explained history of the Titanic to visitors aged 3-95
Greeted visitors and explained rules for both Bodies and Titanic exhibits in both English and Spanish
Dec. 2017 -May. 2019
AloricaData Processor
Las Vegas, NevadaSorted 300+ inbound prior authorization requests into inpatient, outpatient, or urgent status and into oroper state folders in 8-hour shift
Sent out (triaged) 50+ faxes per hour to floor agents on time or under deadline
Maintained client and patient confidentiality according to Health Insurance Portability and Accountability Act (HIPAA) regulations
Researched medical codes and state and feder...
Sep. 2017 -Nov. 2017
Central Recovery PressFreelance Editor
Las Vegas, NVGreat gig! I get to keep doing what I've been doing for the past three years, editing and proofreading manuscripts, but now the work and the pay will be regular. And---I never thought I would say this---I'm enjoying having deadlines. Keeps me on my toes!