Years of experience: 14

United StatesClient Relations SpecialistCustomer ServiceCustomer Retention Specialist

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Courtney's Career Path
Onboarding ManagerMar. 2025 -
Present
SpotOnOnboarding Manager
Regional Operations SpecialistApr. 2023 -
Apr. 2025
SpotOnRegional Operations Specialist
Missoula, Montana, United StatesServe as the primary point of contact between the regional sales team and operations, fostering clear and efficient communication channels. Provide timely updates to the regional sales team on all team activities, ensuring alignment with business goals and targets. Utilize my deep understanding and expertise to offer guidance and recommendations aimed at optimizing POS solutions and a smooth ...
Restaurant Success ManagerAug. 2022 -
Apr. 2023
SpotOnRestaurant Success Manager
Missoula, Montana, United StatesHelped restaurants thrive with SpotOn POS. Trained merchants on all software including restaurant software, online ordering, loyalty, reporting, and a business dashboard. Helped retain merchants by training, problem solving, and communicating new features to help their restaurant. Established strong relationships with restaurant owners and staff by being efficient, effective, and knowledge ab...

Courtney's Posts

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    How I can help you

    I excel in crafting Standard Operating Procedures (SOPs) and thrive in dynamic start-ups. My versatile experience empowers me to adapt swiftly to evolving business environments.

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    People I am looking for

    Ideal Clients: - Start-ups seeking growth - Mid-size businesses aiming for efficiency

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    Experience & Cases

    Achievements: - Built a new team - Developed onboarding and training Clients: - SpotOn

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    How to contact

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