Redwood City, California, United StatesA results-driven leader spearheading transformative Go-to-Market (GTM) initiatives and strategic operational improvements to drive customer adoption, revenue growth, and process optimization. Expertise in designing scalable workflows, enhancing forecasting accuracy, and aligning cross-functional teams for seamless execution. -Launched a targeted product marketing campaign, engaging 461 AMER a...
Mar. 2022 - Jun. 2023
EquinixManager, Product Alignment - Global Operations and Strategy
Sunnyvale, California, United StatesAligning cross-functional initiatives for Digital Products and Services
Mar. 2020 - Mar. 2022
EquinixSr. Business Analyst - Global Customer Success & Support -Product Alignment
Sunnyvale, California, United StatesAs part of Product Alignment Team for Global Customer Care & Experience (GCCX) - Collaborated with various global stakeholders to align product initiatives with customer needs and ensuring acceptable change management process (Global Support, Customer documentation, awareness etc.). - Assessed and drafted current cross-functional process/workflows to provide visibility and recommended improve...