Years of experience: 8

MarketingHRBrand Marketing ManagerCommunications ManagerPR ManagerContent Manager

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Micah's Career Path
Account ExecutiveSep. 2025 -
Present
SpotHopperAccount Executive
Charleston, South Carolina Metropolitan Area
Enterprise Customer Success ManagerJun. 2024 -
Sep. 2025
Case Status®Enterprise Customer Success Manager
-Serve as the primary point of contact for a portfolio of enterprise clients, including C-suite executives, managing partners, and attorneys, ensuring that each client derives maximum value from the legal tech platform. -Conduct in-depth Quarterly Business Reviews (QBRs) with clients to analyze usage patterns, identify areas for improvement, and deliver customized recommendations to enhance p...
Team Lead, Customer Success ManagerAug. 2023 -
Jul. 2024
BonzoTeam Lead, Customer Success Manager
Columbus, Ohio, United States