Customer Success Manager / Key Account Manager@Case Status
Verified
Enterprise Customer Success Manager with 7+ years of experience in SaaS and account management, specializing in strategic account growth, onboarding, and cross functional collaboration. Proven track record of driving retention and expansion within enterprise portfolios through data driven insights, executive business reviews, and value focused account planning. Experienced in managing complex integrations, aligning product capabilities with client KPIs, and partnering across product, engineering, and sales teams to accelerate time to value and maximize customer outcomes.More...