Years of experience: 20
Customer Retention SpecialistCustomer Care SpecialistClient Relations SpecialistCustomer ServiceCustomer Success ManagerCOO
Trust Score
Exceptionally trusted; proven professional excellence.
Abraham's Career Path
Sep. 2023 -Present
PowerSchoolInternational Sales Account Manager
LATAM- Strategically engaging with consular, embassy, NGO and other influencing parties to further awareness and opportunity for providing solutions within LATAM. - Prospecting and identifying opportunities directly and alongside partners for new business accounts. - Existing customer/partner relationship management and development with key stakeholders. - Conducting strategic account reviews with...
Aug. 2022 -Nov. 2022
CourseraAccount Executive C4C
Mérida, Yucatán, MéxicoObjectives and goals:
- Achieve commercial goals in designated territories
- Develop and implement strategic plans to perform against sales targets
- Assess market & product trends to ensure the business stays ahead of the competition Responsibilities:
- Conduct client meetings and lead negotiations through their various stages up to the conclusion
- Design commercially viable solutions to he...
Jan. 2016 -Aug. 2022
BlackboardClient Experience Manager
Latinamerica and Caribbean- Serve as an expert in Blackboard products, including their functionality, industry application, and deployment methodologies. - Document exemplar use cases of Blackboard products to meet priority educational requirements. - Identify and capture customer examples of best practice in the use of key Blackboard products and tools. - Partner with the RFP and Solutions Engineers teams to provide ...