Years of experience: 14

Call CenterCustomer Support RepresentativeSupport SpecialistDocument ProcessorHRCustomer Service

Trust Score

Exceptionally trusted; proven professional excellence.

80%
CherryAnn's Career Path
Reimbursement SpecialistNov. 2015 -
May. 2024
MAXIM HEALTHCAREReimbursement Specialist
Provided exceptional customer service to patients and families regarding financial responsibilities. Processed claims, collected payments, and resolved patient account issues. Identified and resolved billing or insurance errors to ensure proper resolution. Monitored overdue accounts and communicated with customers about delinquent accounts.
Income Tax Preparation ClerkDec. 2011 -
Apr. 2017
H&R BLOCKIncome Tax Preparation Clerk
Managed tax documents, reviewed for accuracy, and maintained correspondence library. Scheduled appointments, answered calls, and provided guidance on tax filing procedures. Operated office equipment to retrieve data and coordinated tax filings.
Patient Account RepresentativeNov. 2009 -
Oct. 2015
ORTHOPAEDIC ASSOCIATESPatient Account Representative
Provided exceptional customer service to patients and families regarding financial responsibilities. Processed claims, collected payments, and resolved patient account issues. Identified and resolved billing or insurance errors to ensure proper resolution. Monitored overdue accounts and communicated with customers about delinquent accounts.

CherryAnn's Posts

  • How I can help you

    I aid customers in finding solutions swiftly, ensuring a seamless experience. I attentively listen, gather details, explore resolutions, and update clients until issues are fully addressed.

  • People I am looking for

    Ideal Clients: - Healthcare companies - Tax preparation firms - Medium to large businesses

  • Experience & Cases

    Achievements: - 8+ years at Maxim in reimbursement - 5+ years at H&R Block in tax preparation - Served medium to large enterprises

  • How to contact

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