Years of experience: 9

TutorCall CenterCustomer Support RepresentativeTranslatorAdministrative SpecialistHR

Trusted by top professionals

  • Sergio Hincapie
    Supervisor @Foundever
    Verified
    Claudia is an amazing detail oriented person, has experience as a language specialist at foundever and has a lot of experience in different fields. She is responsible, knowledgeable, and passionate ab...

Trust Score

Exceptionally trusted; proven professional excellence.

100%
Claudia's Career Path
Language SpecialistAug. 2021 -
Present
FoundeverLanguage Specialist
Cali, Valle del Cauca, ColombiaRecognized for excellence in enhancing English proficiency among Language Academy candidates and agents, improving grammar, pronunciation, and fluency to optimize customer interactions. Earned multiple Certificates of Excellency for outstanding performance and dedication.
Collections AgentApr. 2020 -
Aug. 2021
FoundeverCollections Agent
Cali, Valle del Cauca, ColombiaSuccessfully recovered outstanding payments by negotiating effective payment plans and resolving disputes. Maintained strong customer relationships while achieving financial targets through strategic account analysis and follow-ups.
Logistics ManagerAug. 2018 -
Dec. 2019
Suoperador SASLogistics Manager
Cali, Valle del Cauca, ColombiaSuccessfully supervised personnel and coordinated logistical support for major cultural events, ensuring seamless operations at: - XXII & XXIII Petronio Álvarez Pacific Music Festival (2018, 2019) - XIII & XIV Cali World Salsa Festival (2018, 2019) - 61st Fair of Cali (2018)

Claudia's Posts

  • About myself

    In my role as a Language Learning Specialist at Foundever, I excelled in English proficiency evaluations and supported the talent acquisition team. My tenure as an Administrative Assistant at Sulogistica SA honed my organizational skills, particularly in financial reporting and invoicing. I created tailored learning materials, graduating over 150 agents, and developed strong adaptability and problem-solving skills.

  • Job Description

    I am seeking a position that offers growth opportunities and a competitive salary. My goal is to leverage my skills in a dynamic environment where I can contribute to organizational goals while advancing my career.

  • How to contact

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