Years of experience: 19

Email Marketing ManagerDigital Ads ManagerMarketing DirectorMarketingHead of GrowthSales & BizDev

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Julia's Career Path
Director, Strategic Customer Success TeamJul. 2022 -
Present
LobDirector, Strategic Customer Success Team
Los Angeles Metropolitan Area• Owning a Saas direct mail automation platform's client portfolio with $40M in ARR, sustaining engagements long-term, mitigating churn rate, resolving flagged concerns with speed & efficiency, and proposing margin-enhancing solutions, upselling, and cross-selling at every opportunity. • Leading a team of six customer success managers, equipping them with expert product knowledge and techniqu...
Senior Account DirectorOct. 2017 -
Jun. 2022
KERN - an Omnicom AgencySenior Account Director
Greater Los Angeles Area• Oversaw a creative agency's key accounts, including AT&T, which spent $500M annually on 360 campaigns encompassing Email, SMS, and Direct Mail across 12+ programs. • Steered monthly performance analysis on all campaigns to inform, assess, optimize, and advance AT&T's goals. • Directed 20+ strategists, analysts, SVPs, and third-party vendors to conceive & execute margin-enhancing solutions. ...
Account Supervisor - Edmunds.com, TurboTax, ExperianSep. 2015 -
Sep. 2017
Collier.SimonAccount Supervisor - Edmunds.com, TurboTax, Experian
Hollywood, CA• Conceived & executed multimillion-dollar digital and traditional campaigns for iconic brands, including Experian, TurboTax, Edmunds.com, Facebook, and Petco. • Produced SOWs and MSAs for projects per their request forms from potential, new, and existing clients. • Guaranteed the highest possible CRO across multiple channels, targeting broad & niche demographics alongside the media team. • A...

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