Years of experience: 16

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Tine's Career Path
Travel AgentSep. 2022 -
Jun. 2025
Follow AliceTravel Agent
City of Cape Town, Western Cape, South AfricaResponsible for development and sales of our products in Tanzania Mainly selling and managing our Kilimanjaro trips Building out our add-on trips to enhance customer experiences
Lifestyle Manager - Travel TeamAug. 2017 -
May. 2022
Ten Lifestyle GroupLifestyle Manager - Travel Team
City of Cape Town, Western Cape, South AfricaHandled every travel request for members, specializing in high-end customer service Provided training on platforms such as Amadeus and other travel systems Served as training buddy for new team members Managed complex luxury travel arrangements and client relationships
Customer Experience ManagerAug. 2016 -
Aug. 2017
MindpearlCustomer Experience Manager
City of Cape Town, Western Cape, South AfricaResponsible for improving and maintaining service quality for centers in Suva (Fiji) and Cape Town Implemented and maintained quality structures across multiple locations Served as first line contact with Brussels Airlines customer operations

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