Years of experience: 9
Call CenterCustomer ServiceCustomer Success Manager
Trust Score
Exceptionally trusted; proven professional excellence.
Corina's Career Path
May. 2025 -Present
FreelanceCX Operations Consultant
I’m an interim-ready Customer Support & Operations Leader with 8+ years of experience scaling teams, optimizing processes, and driving results in high-growth environments. I specialize in fast-impact assignments where structure, clarity, and speed are key.
Sep. 2021 -Present
BirdSnr Community Operations Manager
Amsterdam, North Holland, NetherlandsCustomer Support Leadership | CX Strategy | AI-Powered Self-Service | Operational Excellence As a customer support leader, I specialize in developing and executing scalable support strategies that align with business objectives while enhancing customer experience and operational efficiency. With expertise in AI-driven self-service, KPI optimization, and vendor management, I have successfully ...
Jul. 2021 -Sep. 2021
UberPMO Coordinator
Lisbon, Lisbon, Portugal