Years of experience: 30

Sales & BizDevCustomer ServiceCustomer Success ManagerCase ManagerCustomer Care SpecialistAccount Manager

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Cindie's Career Path
Territory Sales ManagerAug. 2021 -
Present
Alabama, United States● Conduct comprehensive sales training, product demonstrations, and cultivate relationships to Google's Android and Pixel devices. ● Lead brand training initiatives for retail employees within Carrier stores. ● Drive sales growth and expand market share within the designated territory. ● Collaborate with retail store managers to enhance product visibility and boost sales. ● Establish and nurt...
Freelance Customer Support ManagerSep. 2020 -
Present
Self-employedFreelance Customer Support Manager
Auburn, Alabama, United States• Manage Customer retention, Customer Service and Sales for Startup companies • Social Media Management • Zendesk, Gorgias, Calendly, and Salesforce • Manage and design Shopify stores, including return, orders, and refunds.
National Retail Accounts ExecutiveAug. 2016 -
Aug. 2020
T-MobileNational Retail Accounts Executive
Montgomery, Alabama Area• Responsible for achieving sales quota targets and increasing sales in Sprint Nation Retail Partners • Provide regular training, education, merchandising, and side-by-side coaching of Sprint’s portfolio. • Consult with National Retail Management regarding financial results, hiring, staffing, marketing, and store operations. • Coach retail staff to sell Sprint products and services through re...