Davida Fernandez - Director of Customer Service, JETNET

Years of experience: 14

CopywritingProofreaderITGraphic Designer🐦 DesignCustomer Service

Trusted by top professionals

Kelly Ballance
Student
Verified
I've had the privilege of working alongside Davida for over a decade, and in that time, she has consistently exemplified what it means to lead with vision, empathy, and impact. Davida brings a rare co...

Trust Score

Exceptionally trusted; proven professional excellence.

90%

Davida's Career Path

Apr. 2024 -
Present

JETNETDirector of Customer Service

United States

Jul. 2023 -
Present

My Diverse MindIndependent Consultant

Portland, Oregon Metropolitan AreaEmpowering Neurodiversity in the Workplace | Dynamic Speaking Engagements

Jan. 2020 -
Jan. 2023

MarigoldDirector, Global Technical Support - Campaign Monitor by Marigold

Portland, Oregon Metropolitan AreaDirected a globally distributed support operation, supporting three regional managers and an extended team of 18 technical support agents and escalation engineers across AMER, APAC, and EMEA. Steered project management efforts, focusing on various initiatives simultaneously to enhance business alignment, employee engagement, and customer experience. Collaborated closely with direct reports an...