Years of experience: 8

Marketing🐦 DesignEducationBrand Marketing ManagerPresentation DesignerCommunications Manager

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Adri's Career Path
Customer Experience SpecialistMar. 2025 -
Jun. 2025
BraBos CleaningCustomer Experience Specialist
Boston, Massachusetts, United States- Taking and making calls from and to customers who are looking for cleaning services. - Scheduling customers based on availability of date and time. - Managing the daily scheduled and cleaners to guarantee a timely service. - Side projects based on personal interests: - Instagram management - Graphic Design - Reaching out and closing deals with Instagram influencers
Training and Enablement SpecialistSep. 2023 -
Sep. 2024
CloudbedsTraining and Enablement Specialist
Rio de Janeiro, Brazil- Developing new training courses on Articulate 360 for internal and external purposes - Holding training sessions for customers and employees in the aspects of the system - Video recording and editing on Camtasia - Creating course bundles on Docebo (Learning Management System) and maintaining the Cloudbeds University in this system
English as Second Language TutorJan. 2023 -
Present
Self EmployedEnglish as Second Language Tutor
Rio de Janeiro, Brazil- Creating new material depending on the student's need - Time management: balancing my contract work schedule with my free time so I can schedule the classes

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