How I can help you

Analyzed program performance against goals, expectations from funders, stakeholders, and regulations. Collected and analyzed customer data for strategic recommendations to enhance customer experience and operational efficiency. Assessed client needs and current operational states.

People I am looking for

Seeking clients like Rising Ground, Vodafone, Telus, Starbucks, Entel, Safaricom. Focused on organizations aiming to improve customer experience and operational efficiency. Interested in medium businesses, startups, and telecom companies.

Experience & Cases

Rising Ground: Evaluated government-funded programs. Vodafone: Standardized customer experience across 16 countries. Telus: Reduced operational costs, improved experience. Starbucks: Designed customer journeys, taxonomies, and assessed needs.

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