Years of experience: 12

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Daniela's Career Path
freelance customer supportFeb. 2020 -
Present
School78freelance customer support
Switzerland
Hotel Director and Owner – Enda Lanta Co. Ltd.Oct. 2018 -
Jun. 2024
Enda Lanta Co. Ltd.Hotel Director and Owner – Enda Lanta Co. Ltd.
Koh Lanta, Krabi, ThaialandManagement and leadership of a hotel
wocial workerOct. 2012 -
Jul. 2017
Stadt Zürichwocial worker
zurichGuided and accompanied daycare for children

Daniela's Posts

  • 2

    How I can help you

    I streamline customer support, manage back-office tasks, and handle bookings. I ensure high satisfaction by addressing inquiries professionally. I organize documents and improve operational workflows, ensuring seamless operations and efficient team coordination.

  • 2

    People I am looking for

    I seek to assist businesses in hospitality and education sectors. Past roles include managing operations at Enda Resort and supporting School78. I excel in customer support, back-office management, and virtual assistance for global teams.

  • 2

    Experience & Cases

    Achievements include enhancing operations at Enda Resort and improving workflows at School78. I seek clients needing remote administration, requiring detail-oriented support, and valuing efficiency. Let's optimize processes and elevate service standards together.

  • 2

    How to contact

No responses yet
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  • 0

    About myself

    Hi everyone 👋 I’m Daniela, a native German speaker with fluent English (C1). Experienced in customer support, admin, and back-office work. Currently based in Thailand and open to worldwide remote opportunities — feel free to connect or refer me if your company is hiring remotely

  • 0

    Job Description

    Experienced in customer support, adept at resolving issues, enhancing customer experience, and working collaboratively. Looking for opportunities that offer growth, challenges, and the chance to make a real difference.

  • 0

    How to contact

No responses yet
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  • 0

    How I can help you

    I provide remote support and virtual assistance, enhancing business operations. My expertise includes customer service, back-office management, reservations, and project coordination in German (native) and English (C1), ensuring streamlined workflows and increased efficiency.

  • 0

    People I am looking for

    I solve time-saving and organizational tasks for businesses, such as: - Customer Support: German/English communication - Back-Office: Data management - Reservations: Booking coordination - Project Coordination: Task organization - Virtual Assistance: Executive support

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    Experience & Cases

    Ideal clients: - International teams - Hospitality and education sectors - Need operational support - Value efficiency and organization - Require bilingual assistance

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    Achievements: - Enda Resort: Streamlined operations - School78: Enhanced workflows Clients: - Businesses seeking improved efficiency - Need reliable, bilingual support - Desire seamless, remote assistance

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    How to contact

No responses yet
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