Years of experience: 6

AssistantPersonal AssistantMedicalBilingual Communications SpecialistTranslatorCall Center

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Sofia's Career Path
Subject Matter ExpertMar. 2024 -
Present
ConcentrixSubject Matter Expert
Bogotá, Distrito Capital, Colombia
English AssistantMay. 2021 -
Oct. 2024
Plastic Surgeon office English Assistant
Bogota, Colombia
Tech ManagerSep. 2020 -
Apr. 2021
ConcentrixTech Manager
Bogotá, Distrito Capital, ColombiaAs a technical support specialist I was in charge of providing support to new agents, handle weekly performance meetings with an specific team, working on their skills and knowledge.

Sofia's Posts

  • How I can help you

    I excel in customer service care, tech support, and interpretation services. My competitive edge lies in strong communication, problem-solving skills, and a unique literary perspective, ensuring creativity and attention to detail in every task.

  • People I am looking for

    Seeking partnerships with: - Customer service companies - Back office operations

  • Experience & Cases

    - Assisted customer service in streaming industry - Enhanced performance metrics - Supported security tech sector - Provided tech support for smooth operations - Delivered translation for digital marketing - Clients: Concentrix

  • How to contact

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