Years of experience: 13
CopywriterCopywritingContent WriterMarketingEditorProofreader
Trust Score
Exceptionally trusted; proven professional excellence.
Lindsey's Career Path
Feb. 2025 -Present
Torchlight™Senior Technical Writer
Apr. 2021 -Feb. 2025
Dell TechnologiesSenior Advisor, Technical Writer/Knowledge Management/Communications
RemoteCollaborate with cross-functional teams, including software engineers, technical support staff, and subject matter experts (SMEs), to gather information, analyze documentation needs, and create cohesive content. Write easy-to-understand, internal-facing, and customer-facing documentation, including user manuals, API guides, software specifications, and compliance documentation.
Senior/Leaders...
Sep. 2018 -May. 2021
Charter CommunicationsLead Technical Writer
Austin, Texas AreaOversaw creation and maintenance of processes, procedures, and role definitions for newly established Behavior Quality Operational Analytics (BQOA) team. Directed internal communication, project management, and strategic planning for the Quality Assurance (QA) department.
Key Responsibilities:
» Created documentation, where none previously existed, for roles within the BQOA organization; crea...