Years of experience: 9

United StatesWeb DeveloperITMarketingUX/UI Designer🐦 Design

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Casey's Career Path
Implementation SpecialistMay. 2023 -
Present
Square 9 SoftworksImplementation Specialist
New Haven, Connecticut, United StatesI work directly with 12-15 concurrent enterprise clients, delivering workflow automation solutions valued at $25K-$80K from implementation through ongoing support. I participate in client requirement discussions and translate business needs into custom technical solutions. By building and optimizing workflow applications, I've reduced manual processes by up to 40%, directly improving client o...
Retail Store ManagerApr. 2019 -
Mar. 2020
SprintRetail Store Manager
-Conducted consultative sales conversations to identify customer needs and recommend solutions -Built lasting customer relationships resulting in repeat business and referrals -Trained and mentored sales team on product knowledge and consultative selling techniques -Led daily team meetings to review goals, share best practices, and drive performance -Handled customer objections and resolved c...
Retail Sales ManagerApr. 2013 -
Oct. 2018
iMobile LLCRetail Sales Manager
Milford, CT-Won President's Club award 4 times for exceeding sales targets and outstanding performance -Managed high-performing retail team to achieve consistent sales growth and customer satisfaction -Conducted consultative sales conversations to identify customer needs and recommend solutions -Built lasting customer relationships resulting in repeat business and referrals -Trained and mentored sales t...

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