Years of experience: 25

Administrative AssistantAppointment SetterCustomer Support RepresentativeCall CenterHelp Desk SupportEvent Producer

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Jennifer's Career Path
Director of Conference Planning and Meeting ServicesApr. 2023 -
Present
Texas Workforce CommissionDirector of Conference Planning and Meeting Services
Austin, Texas, United States• Plan and execute key events, including a 1,500-attendee annual conference. • Oversee a team in strategic planning and execution of over 30 events annually. • Collaborate with marketing teams to design and promote event branding and drive engagement. • Reversed a $250K budget deficit and delivered $170K surplus through strategic vendor negotiating and budget management. • Create and manage C...
Operations ManagerNov. 2021 -
Apr. 2023
Highland HomesOperations Manager
Austin, Texas, United States• Streamlined operations and documentation workflows, increasing team efficiency by 35%. • Spearheaded new permitting processes enabling 24-hour turnaround on key documentation. • Led cross-functional meetings to ensure executional alignment and improved KPIs across departments.
Director of Event Planning at  the Sheraton Austin Georgetown Hotel & Conference CenterApr. 2018 -
Dec. 2021
Marriott HotelsDirector of Event Planning at the Sheraton Austin Georgetown Hotel & Conference Center
Georgeotwn, TX• Managed $4M in event revenue and led 10-20 events/month with consistent YoY growth. • Drove an 18% increase in banquet revenue via upsell strategies and marketing partnerships. • Launched full-service property and created operational blueprints for event logistics and vendor flow.

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