Jorge's Posts
- Jorge Muñoz Andrés
SR. Service Designer @Multiplica
is willing to share expertiseOptimized Service Design How I can help you
Develop UX strategies and apply agile methodologies like Scrum and Design Thinking. Focus on finance, innovation, and entrepreneurship sectors. Key strengths include research, definition, and ideation using tools like SWOT and journey maps.
People I am looking for
- BBVA Mexico - Entrepreneurs and SMEs - Haceb Industries
Experience & Cases
- Led user research at BBVA using interviews and usability tests. - Developed customer journeys and service blueprints. - Crafted Open Banking API portals. - Market research for SMEs and Haceb, enhancing products and services.
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