Years of experience: 21
Call CenterCustomer Support RepresentativeSupport SpecialistSales RepresentativeAppointment SetterOutbound Sales Specialist
Trust Score
Exceptionally trusted; proven professional excellence.
Elena's Career Path
Apr. 2023 -Present
cargo-partnerBusiness Development Manager
Bucureşti, România
Jan. 2022 -Mar. 2023
Raben GroupCustomer Service Manager
România- Control of logistics and sales parameters vs. budget. - Analysis of sales performance (performance files, sales performance forecasts per product).
- Sales performance analysis for TOP/ analysis of customer profitability. - Sales visits to existing and new clients.
- Drawing-up price lists for existing and new clients.
- Updating/ elaborating procedures specific to Customer Service activity...
Oct. 2014 -Jan. 2022
FedExAccount Executive
București, România- Analysis of the competitor and customer data for the local market trends/ competitors.
- Win and develop customers in order to generate and meet revenue targets (via up - selling and/ or cross selling).
- Plan, prepare and perform sales visits to both existing and prospect customers, also to appropriate contacts within existing and prospect customers according to the standard activity KPIs ...