Years of experience: 12

MarketingSales & BizDevAccount ManagerSales ManagerCall CenterCustomer Support Representative

Trusted by top professionals

Trust Score

Exceptionally trusted; proven professional excellence.

100%
Rory's Career Path
Currently seeking employmentOct. 2024 -
Present
Available and seeking full-time employmentCurrently seeking employment
Results-driven Customer Success Manager with a strategic approach to problem-solving and a proven track record of exceeding key performance indicators across diverse industries. Exceptionally detail-oriented, with strong communication, time management, and project management skills. Adept at cultivating relationships, driving client engagement, and enhancing customer satisfaction to foster lo...
Merchant Success ManagerOct. 2021 -
Sep. 2024
DoorDashMerchant Success Manager
Tempe, Arizona, United StatesIn my role as a Customer Success Manager at DoorDash Inc., I managed a diverse portfolio of merchants, driving engagement and satisfaction through strategic account management. My commitment to customer success has resulted in consistently surpassing KPIs, with quarterly goals achieved at 110-134%. I focus on building strong relationships and providing tailored solutions that maximize value f...
Sales Account ExecutiveDec. 2019 -
Sep. 2021
SyscoSales Account Executive
Phoenix, Arizona, United StatesAs an Account Executive at Sysco, I successfully navigated market fluctuations to deliver innovative solutions tailored to client needs. My efforts in building strategic partnerships and maintaining high levels of customer satisfaction contributed to a substantial increase in annual contract value. I leveraged my skills in account management to reduce churn rates and foster long-term business...

Rory's Posts

  • How I can help you

    I enhance customer retention by employing strategic upselling, marketing, and branding initiatives. By reviewing Facebook and Google ad setups, I identify gaps and inefficiencies, providing initial recommendations for campaign improvements.

  • People I am looking for

    Seeking partnerships with companies and individuals who have experience with third party delivery and their integrated partners. Ideal clients are those in the food tech industry looking to boost customer loyalty and improve marketing strategies.

  • Experience & Cases

    Adapted strategies to diverse client needs based on location, services, and pricing. Worked with small businesses, startups, and national chains in the food tech sector.

  • How to contact

No responses yet
0