Years of experience: 8
Office AssistantAdministrative AssistantOffice AdministratorAssistantCall CenterCustomer Support Representative
Trust Score
Exceptionally trusted; proven professional excellence.
Ashlee's Career Path
Aug. 2024 -Mar. 2025
Scott Sheldon LLCHuman Resources
Processed bi-weekly payroll for employees through Paychex, ensuring accurate wage calculations, tax deductions, and timely submissions.
Supported multi-state payroll compliance by coordinating with external accountants and internal leadership.
Designed and led the onboarding experience using Microsoft Teams, Smartsheet, and company-specific SOPs for a fully remote workforce.
Oversaw vendor pa...
Sep. 2023 -Aug. 2024
Tractor Supply CompanyHuman Resources Administrator
Administered health, dental, vision, life, and retirement benefits for over 200+ employees, resolving enrollment and eligibility issues.
Managed employee leaves (FMLA, ADA, personal leave), including tracking, approvals, documentation, and return-to-work processes.
Developed clear communication channels for benefits-related inquiries, decreasing confusion and improving employee satisfaction.
...
May. 2022 -Jun. 2023
FedEx OfficeRetail Specialist
Canton, Ohio, United StatesDelivered prompt and professional customer service in a high-volume retail environment, developing strong communication and multitasking skills.
Managed order flow, cash handling, and printing systems, gaining operational efficiency experience under pressure.
Built teamwork and coordination skills critical to supporting distributed and shift-based teams.