Eoin Gamble - IT Service Delivery Manager, | Intch

Years of experience: 31

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Nick La Galle
Environment Manager @UniSuper
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I worked with Eion as a peer during his time at UniSuper. In the time he was there he was instrumental in implementing several key initiatives and developing the strategy and roadmaps for service deli...

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Exceptionally trusted; proven professional excellence.

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Eoin's Career Path

Jun. 2024 -
Apr. 2025

UniSuperManager, Service Delivery

Melbourne, Victoria, AustraliaAt UniSuper, embodying our core values and behavioural expectations is fundamental for every team member, every day. My core contributions include  Strategic Leadership in Managed Service Provider (MSP) Relations: Spearheaded the governance, risk, improvements frameworks, significantly improving MSP performance and alignment with Unisuper strategic goals.  IT Service Management Excellence: ...

Jan. 2019 -
Jun. 2024

Australian Gas Infrastructure Group (AGIG)Service Management & IT Governance Leader

AustraliaManagement of Managed Service Provider Partners through Governance, Risk & Vendor Management Frameworks Planning and implementing IT Service Management processes, software and tools to optimize IT service delivery and reduce costs. Conducting IT service quality assurance, monitoring and analyzing performance issues. Supporting IT governance and audit requirements. Study the experiences and pr...

Sep. 2018 -
Jan. 2019

ESTA (Emergency Services Telecommunications Authority)Solution Delivery Manager - Database & GIS

Burwood EastResponsible for ensuring that the scheduling of work that the team operates under and BAU activities were met. Ensuring the mission critical 24/7 databases that supports the Geo spatial systems were functioning to set expectation. Manage, coach and lead the team to deliver change and maintenance activities as well as large scale projects. Monitor KPI’s, Vendor Management and Stakeholder engag...

Eoin's Posts

Eoin Gamble
IT Service Delivery Manager
is willing to share expertise
Enhanced IT Service Delivery
How I can help you
Refine ITSM processes: - Improve incident, request, problem, change management using ITIL. - Review policies, processes vs. practices. - Analyze data, offer improvement suggestions. - Propose auditing needs.
People I am looking for
Target Clients: - Unisuper - EnergyAustralia - Multinet Gas - AGIG - Australia Post - Telstra
Experience & Cases
Achievements: - 10+ years in IT Service Delivery. - Expertise in RFP assessment for IT outsourcing. Previous Clients: - Top 50 corporates - Small businesses seeking process enhancement.
How to contact

No responses yet

0

Eoin Gamble
IT Service Delivery Manager
is willing to share expertise
IT Service Management Solutions
How I can help you
Expertly analyze IT operations to enhance service delivery. Tailor processes for optimal efficiency, leveraging in-depth understanding of company workflows and daily operations.
People I am looking for
Ideal Clients: - Unisuper - AGIG - Multinet Gas - EnergyAustralia - Australia Post
Experience & Cases
Achievements: - Matured service practices - Delivered COBIT assessments - Enhanced IT operations Clients: - Companies needing IT process refinement
How to contact

No responses yet

0