Years of experience: 30

Customer ServiceEngineerCase ManagerService Quality ManagerAutomobile Engineer

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Süheyl's Career Path
BMW Motorrad Technical and Aftersales Area ManagerDec. 2023 -
Present
Borusan OtomotivBMW Motorrad Technical and Aftersales Area Manager
Greater IstanbulProviding both remote (via email and TSARA system) and on-site technical support to BMWMotorrad dealers across 18 locations in Turkey. Conducting Level 3 and Level 3+ (HVT) diagnostics and troubleshooting for high-voltage vehicles. Attended BMW AG’s “Train the Trainer” (TtT) program and delivered internal technical training to after-sales dealer staff. Evaluating goodwill requests and forward...
Service ManagerMay. 2023 -
Sep. 2023
Alfardan AutomobilesService Manager
Doha, Qatar• Managed workshop operations for BMW Motorrad, KTM Group, Ducati, Aprilia, Triumph, and Vespa. • Improved workflow efficiency and provided hands-on support. • Resigned due to a sudden and urgent family health issue.
BMW Motorrad After-Sales and Technical Area ManagerMar. 2021 -
Apr. 2023
Borusan OtomotivBMW Motorrad After-Sales and Technical Area Manager
Istanbul, TurkeyI have responsibilites where divided in two areas which are divided as Technical side and after sales side from the beginning of 2021. Technical Area Management: -Providing technical support for BMW Motorrad dealers of Turkey market which located on 15 different location. -Taking TtT (Train the trainer) course by BMW AG Training center and transferring with internal technical training to the ...