Years of experience: 8

Tech SupportITData AnalystSecurity Analyst

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Thomas's Career Path
Information Technology Help DeskJul. 2023 -
Present
University Hospitals Sussex NHS Foundation TrustInformation Technology Help Desk
Brighton and Hove, England, United KingdomFirst point of contact for all incidents/requests via email and phone calls, escalating issues when appropriate Provide efficient and professional customer support at all times Perform and maintain daily system checks Updating IT records and documentation to ISO Standards Site Visits where appropriate Installation/Maintenance/Configuration of a variety of Infrastructure, Networking and Teleph...
IT Technician Traineeship Mar. 2022 -
Present
IT Career SwitchIT Technician Traineeship
The IT Technician Traineeship specialised in preparing me for the IT Support sector through a series of intense courses and practical application. Courses studied included: CompTIA A+, Network+, Security+ MCSA Microsoft Windows 10 Cisco CCNA ITIL Foundation V3 CompTIA CYSA+ • Installing, configuring and migrating Windows 10 Operating Systems • Configuring security systems and Windows firewall...
Shift ManagerAug. 2019 -
Jul. 2023
Lidl GBShift Manager
Hove, Anglia, Wielka BrytaniaLead and motivate your team, in accordance with our Leadership and Company Principles Create an environment where your colleagues can do their best work Delegate tasks and solve problems swiftly Lead your store in the absence of the Store Manager and Deputy Store Manager, taking responsibility for day-to-day operations including the monitoring of store figures Keep on top of freshness, invent...

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