K HealthSenior Manager, Provider Operations and Practice Management
New York, New York, United StatesEnabled product-aligned workforce operations for a national virtual care platform in partnership with Mayo Clinic. Led initiatives to streamline provider onboarding, optimize credentialing workflows, and build scalable, competency-based training programs. Improved operational readiness, accelerated provider activation, and enhanced patient experience through tighter alignment between clinical...
New York, New York, United StatesLed workforce planning and real-time scheduling infrastructure for a national telehealth organization supporting 350+ providers during hypergrowth. Built and implemented predictive staffing models, KPI dashboards, and capacity planning tools to drive data-informed decisions. Improved provider utilization, reduced patient wait times, and enhanced alignment between care delivery, product operat...