Lara Paredes - Costumer Success Manager, Hotwire Communications Ltd

Years of experience: 11

InfluencerStartup FounderMarketingCRM manager📝 Influencer or BloggerC-level Executive

Trusted by top professionals

Miriam Balestrini
Comerciante
Verified
Lara is an exceptional professional with a proven track record in telecom and client success, known for her leadership, attention to detail, and ability to exceed expectations. Any team would be lucky...
Maria Del Carmen Aberturas
Social Media
Verified
Lara is an outstanding professional. I’ve had the opportunity to work with her on several occasions, and she always brings dedication, creativity, and a great attitude. It’s always a pleasure to colla...

Trust Score

Exceptionally trusted; proven professional excellence.

85%

Lara's Career Path

Feb. 2022 -
Present

Hotwire Communications LtdLaunch Account Specialist

Miami, Florida, United States• Direct end-to-end launch process for the most prestigious Miami luxury properties ( Porshe Design Tower, Armani Casa, 87 Park and others) ensuring seamless service delivery and achieving high customer satisfaction rates. • Manage multiple concurrent projects, developing comprehensive launch plans and project timelines. • Analyze customer requirements in partnership with sales teams. • Estab...

Oct. 2018 -
Feb. 2022

Hotwire Communications LtdTechnology Concierge support

Miami, Florida, Estados Unidos• Evaluated overall sales performance and technical support efficacy. • Spearheaded proactive initiation and meticulous management of account processes. • Administered inbound sales inquiries and service calls. • Troubleshoot and resolved platform access issues for ZTE, Alcatel ONTs, and TV2 on-site. • Orchestrated the adept handling of a substantial weekly volume of customer interactions. • ...

Apr. 2018 -
Oct. 2018

CenterfieldSales Team Lead - Sprint Account

• Led a high-achieving team of 10 sales agents for the Sprint account. • Delivered customer-centric sales solutions through inbound calls. • Identified consumer needs, resulting in successful up-selling and cross-selling opportunities. • Headed the oversight of national brand direct and holding company-level business pipelines. • Devised and executed impactful strategies to secure new clients...