I am an experienced telecommunications professional with a strong background in account management, customer loyalty, and bulk service project management. Currently serving as a Regional Manager of Account Management at Hotwire Communications, I lead a high-performing team to drive customer satisfaction, service penetration, and long-term client relationships. Throughout my career, I have successfully implemented revenue growth strategies, streamlined bulk transition processes, and collaborated with cross-functional teams to enhance service delivery. My expertise lies in optimizing operations, improving customer experience, and executing strategic initiatives that drive business successMore...
Natasha Martinez
Senior Program Manager@AmerCareRoyal
Verified
I'm a dynamic Senior Program Manager with over a decade of experience spearheading critical initiatives in IT and supply chain management. As a Certified Program Manager holding PMP, CSM, and ICP certifications, I don't just manage projects—I strategically lead them, transforming challenges into triumphs and building high-performing teams that consistently exceed expectations. My impactful work at AmerCareRoyal includes spearheading strategic initiatives to enhance operational efficiency and drive innovation, notably the successful implementation of a company-wide strategic planning system. This system significantly improved the tracking and reporting of resource capacity and project financials, providing crucial visibility into spending and resource allocation. As a result, it increased productivity by 25%, lowered over-budget issues by 30%, and reduced project-related issues by 65%. Passionate about mentorship, I'm also dedicated to developing future leaders and am actively involved in AmerCareRoyal’s leadership development program.More...
Brian Jolly
Digital Marketing Specialist@Freelancer
Verified
Brian Jolly is a seasoned Digital Marketing Specialist with a demonstrated history of driving growth and brand awareness through strategic digital campaigns. With his expertise in various digital channels such as SEO, SEM, social media, email marketing, and content creation, he has a proven track record in enhancing online visibility and customer engagement. Brian holds a degree in Marketing and has earned several certifications in digital marketing demonstrating his commitment to continuous learning and staying updated with the latest industry trends. His creativity, analytical thinking, and problem-solving abilities have greatly contributed to his successful marketing campaigns, making him a vital asset in the digital marketing landscape. Brian is not just a marketer; he is a storyteller, weaving compelling narratives that resonate with target audiences and drive brand loyalty.More...