Years of experience: 10

MexicoData EntryAssistantSystem ArchitectEntertainmentEngineer

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Exceptionally trusted; proven professional excellence.

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Nick's Career Path
Product Support SpecialistOct. 2022 -
Present
Instinct ScienceProduct Support Specialist
Platform Support Engineer with extensive experience supporting complex backend/frontend systems and cloud infrastructure for SaaS and media platforms. Skilled in AWS, SQL, Elixir, Python, and modern DevOps tools, I specialize in diagnosing, triaging, and resolving high-impact operational issues, managing infrastructure-as-code (Terraform, Helm), and automating deployment and monitoring proces...
Manager of Data InsightsApr. 2017 -
Mar. 2022
Charter CommunicationsManager of Data Insights
Greenwood Village, COResponsible for daily tier 5/6 support of backend/frontend systems for the Spectrum TV and TVE platforms. Responsible for daily systems and application log triage to identify systematic application or server issues. Provide operational support to internal teams for all escalated Spectrum TV and TVE issues. Responsible for managing app stores and developer consoles for the Google, Apple, Roku,...
ICT Support EngineerNov. 2014 -
Mar. 2017
Krayden, Inc.ICT Support Engineer
Westminster, COI am an ICT support engineer for Krayden. System administrator with a different title, supports the Mitel phone system, cellular devices, servers, office 365,Azure, and pretty much anything related to technology in the company.

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