Years of experience: 10
CopywritingCall CenterCustomer Support RepresentativeHelp Desk SupportCustomer Success ManagerCase Manager
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Alana's Career Path
Oct. 2023 -Jul. 2024
Life Changing Support LLCOffice Manager
Houston, Texas, United StatesI managed and operated a one-person office for a medical supply company in Houston, Texas. My responsibilities included all aspects of mail processing, such as scanning, filing, bank deposits, and shipping and receiving merchandise. Key achievements included: - Developing and implementing a document control system that improved accuracy and ensured regulation compliance.
- Creating a system t...
Jul. 2023 -Aug. 2023
Tokyo Gardens CateringExecutive Administrative Assistant
Houston, Texas, United States
Feb. 2022 -Jul. 2023
Exquisite Catering CuisineExecutive Personal Assistant
Patchogue, New York, United StatesProvided extensive administrative support to executive management in leading all aspects of catering business operations. Conduct research and prepare reports, presentations, and other materials as required. Manage all scheduling aspects for an off-premise catering service to ensure smooth coordination of events and satisfied clients. Assist in planning and executing off-premise catering even...