Years of experience: 9

Data EntryBlog ManagerEditorProofreaderCopywriterCopywriting

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Aniya's Career Path
Risk EngineerMar. 2024 -
Present
ResilienceRisk Engineer
Chicago, Illinois, United States
Global Endpoint Security Service Manager Aug. 2022 -
Feb. 2024
McDonald'sGlobal Endpoint Security Service Manager
Chicago, Illinois, United States• Managed deployment of SentinelOne Endpoint Detection Response cybersecurity solution as part of the Global Technology Risk Management’s cybersecurity service engineering organization, securing over 220K corporate and restaurant endpoints in 119 countries worldwide • Managed $2 million dollar service budget, including technical support resource allocation, to reduce costs of market-level sec...
Senior Support Escalations ManagerJan. 2020 -
Jan. 2022
VMwareSenior Support Escalations Manager
Chicago, Illinois, United States• Used escalation protocol to manage enterprise customer accounts actively mitigating security incidents with Carbon Black NGAV • Collaborated closely with engineering problem management and executive leadership to implement long-term solutions and preventive measures for Platinum-tier customers • Effectively translated customer feedback and concerns into actionable insights to mobilize tangi...