Years of experience: 30

System ArchitectSolution IntegratorCustomer Success ManagerExecutive CoachFounderAdvisor

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Eugene's Career Path
Director of Product ManagementDec. 2023 -
Present
Zones, LLCDirector of Product Management
Auburn, Washington, United StatesHire, train, mentor and direct an international team of business architects and business systems analysts in a $2.8B privately held organization undergoing a massive digital transformation. Teaching leaders and team members to manage the customer experience by modeling the customer journey, identifying gaps, and driving overall customer success for both internal and external customers.
Vice President of Strategic Services and Digital StrategyJul. 2021 -
Jul. 2023
TealiumVice President of Strategic Services and Digital Strategy
Built and led a global team of architects and strategists accountable for driving digital transformation through data-driven, customer-centric strategies and overall customer success. Developed and delivered high-impact workshops, value engineering practices, and facilitated AI tool adoption protecting $153M in NRR. Fostered cross-functional collaboration (Presales, Product, Marketing, M&A) a...
Strategic Client ArchitectSep. 2017 -
Jul. 2021
MuleSoftStrategic Client Architect
Greater Atlanta AreaPartner with enterprise account executives to help drive pre and post sales adoption of the Anypoint Platform and promote digital transformations across the top 1% of customers. Participate and drive innovation sessions with executives of prospects and customers to help formulate tactical and strategic organizational transformation. Help research form and author strategic roadmaps and actiona...