Years of experience: 14

Customer ServiceSecurity AnalystCustomer Success ManagerCOOCSOPartnerships Manager

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Bogdan's Career Path
Director of Customer SuccessJan. 2018 -
Present
Arcanna.aiDirector of Customer Success
Greater New York City Area
Customer Project ManagerJan. 2015 -
Jan. 2018
EricssonCustomer Project Manager
Bucharest, RomaniaResponsible for estimating the work to be done, identify dependencies, critical path activities, the resources needed for each project. - Accountable/Responsible for project development from initiation to closure. - Working with project sponsor and stakeholders to complete projects charter outlining scope, goals, deliverable, required resources, budget and timing. - Identifying Risks and Miti...
Incident Manager - Shift LeaderDec. 2013 -
Jan. 2015
EricssonIncident Manager - Shift Leader
Operational leader for the incident managers on shift. Responsible for management escalation, major service outages or crisis incidents affecting the business continuity. Responsible for Business Continuity Process and Disaster Recovery Plan for All GSC clients. Allocates an Incident Manager from the team to an incident based on the impact and seniority. Reviews all restoration decisions base...

Bogdan's Posts

  • How I can help you

    Experienced in setting up complete SOC architectures, ensuring compliance and offering MDR services. Managed both internal and client projects, focusing on AI integration and cybersecurity tools. Led ISO 27001 and SOC 2 certifications, enhancing security and compliance.

  • People I am looking for

    • Targeting businesses committed to strengthening cybersecurity • Offering expertise in SOC setup, compliance, and cybersecurity tool deployment • Seeking partners for AI-driven security enhancements

  • Experience & Cases

    • Led 10+ deployments, including 3 greenfield SOCs • Optimized SOCs with improved detection and automation • Delivered major software releases on time and budget • Clients: Arcanna.ai, Orange Romania, Liberty Global, Ericsson

  • How to contact

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