Years of experience: 10

Customer Success ManagerCustomer ServiceIndustrial EngineerProduct ConsultantAssociateCustomer Researcher

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Andre's Career Path
Customer Success ManagerFeb. 2025 -
Present
PipedriveCustomer Success Manager
Lisbon, PortugalCSM for EMEA & LATAM Strategic Accounts
Head of SalesMar. 2023 -
Jun. 2024
ExtoHead of Sales
EuropeExto is a workflow automation and API integration tool design for the Construction and Energy sectors. There I : - Led the GTM Strategy across EU, US, and India markets - Developed a multi-channel sales strategy resulting in a 200% pipeline growth - Facilitated collaboration among Marketing, Sales, and Product teams - Implemented ZoomInfo and Salesforce to enhance GTM Strategy and streamline ...
Customer Success ManagerJun. 2020 -
Feb. 2023
9NorthCustomer Success Manager
Lisbon, PortugalCo-founder | 9North was an Outsourced Digital Transformation Partner founded in 2019. There I: - Secured enterprise deals with a $1B+ client listed in the Forbes Global 500 and SMB. - Managed a 10-person multidisciplinary team, served as the primary client liaison, and focused on customer success and project management. - Managed end-to-end customer success journey for over 10 accounts, drivi...