Years of experience: 7
AssistantComplaint Resolution SpecialistCustomer Retention SpecialistCustomer Care SpecialistHelp Desk SupportCustomer Service
Trust Score
Exceptionally trusted; proven professional excellence.
Eduardo's Career Path
Jan. 2023 -Present
FIELD AGENT EspañaSales Lead Manager
Madrid, Comunidad de Madrid, España• Nurturing the top of the conversion funnel through the generation and segmentation of potential customer databases.
• Content generation to nurture the relationship with leads, such content will be adaptations of existing content or generated from identified points of interest.
• Outbound communication with existing leads, reengaging communication and generating interest.
• Generation of co...
Sep. 2022 -Dec. 2022
Payflow (YC S21)Account Executive
Madrid, Comunidad de Madrid, España• Generate new B2B opportunities across the Spain market through cold outreach.
• Meet the KDM and close the deal personally.
• Lead prospecting and management.
• Discovery & qualification of new business opportunities.
• Educate new customers, help solve technical issues, and ensure the smooth adoption of our products.
• Answer client queries and identify new business growth opportunities am...
Jan. 2022 -Sep. 2022
sundaySales Team Lead
Madrid, Comunidad de Madrid, España• Team Leadership: Led a multidisciplinary sales team of 4+ Inbound and Outbound Sales Representatives.
• Team Building & Development: Built, trained, and coached the existing team while recruiting top-tier future sales talent.
• Fostering Team Cohesion: Created a collaborative environment where team members worked as a cohesive unit, sharing best practices.
• Exceeded Sales Goals: Surpassed ...