Years of experience: 27

Customer Retention SpecialistCase ManagerCustomer Success ManagerCustomer ServiceCold Calling SpecialistTelemarketer

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Wes's Career Path
AGENTSep. 2023 -
Present
United States, Weatherford• Secured over $500,000 in annual premiums by consistently meeting and exceeding sales goals. • Developed and maintained long-term relationships with clients, leading to a 40% increase in referrals. • Achieved 30% growth in client base over a 12-month period by developing innovative marketing strategies and targeted outreach initiatives. • Conducted comprehensive policy reviews for clients, e...
CLIENT SUCCESS MANAGER - America's Public SectorDec. 2021 -
Sep. 2023
GartnerCLIENT SUCCESS MANAGER - America's Public Sector
United States, Weatherford• Received 98% positive feedback by expertly tracking emerging IT trends and educating clients with research resources, analyst sessions, and workshops; led the team in all metrics, to include client engagement and value targets • Exceeded sales targets by 40% by applying my expertise in client relations management and knowledge of CRM systems, project management, and problem-solving to maxim...
PHARMACEUTICAL SALES REPRESENTATIVE (Contract) - EnduracaineJul. 2021 -
Jan. 2023
Ventis Pharma CoPHARMACEUTICAL SALES REPRESENTATIVE (Contract) - Enduracaine
United States, WeatherfordEndura-Kit™ is an opioid and preservative-free local anesthetic compound that contains three components, which, when combined, mix into lidocaine, tetracaine and epinephrine injection for post-operative pain relief -- designed to provide an opioid-free post-operative solution. • Increased market share of Enduracaine by 35%, resulting in $1M in sales revenue for 2021-2022 • Ranked second (2nd)...