Years of experience: 27
Customer Retention SpecialistCase ManagerCustomer Success ManagerCustomer ServiceCold Calling SpecialistTelemarketer
Trust Score
Exceptionally trusted; proven professional excellence.
Wes's Career Path
Sep. 2023 -Present
State Farm ®AGENT
United States, Weatherford• Secured over $500,000 in annual premiums by consistently meeting and exceeding sales goals.
• Developed and maintained long-term relationships with clients, leading to a 40% increase in referrals.
• Achieved 30% growth in client base over a 12-month period by developing innovative marketing strategies and targeted outreach initiatives.
• Conducted comprehensive policy reviews for clients, e...
Dec. 2021 -Sep. 2023
GartnerCLIENT SUCCESS MANAGER - America's Public Sector
United States, Weatherford• Received 98% positive feedback by expertly tracking emerging IT trends and educating clients with research resources, analyst sessions, and workshops; led the team in all metrics, to include client engagement and value targets
• Exceeded sales targets by 40% by applying my expertise in client relations management and knowledge of CRM systems, project management, and problem-solving to maxim...
Jul. 2021 -Jan. 2023
Ventis Pharma CoPHARMACEUTICAL SALES REPRESENTATIVE (Contract) - Enduracaine
United States, WeatherfordEndura-Kit™ is an opioid and preservative-free local anesthetic compound that contains three components, which, when combined, mix into lidocaine, tetracaine and epinephrine injection for post-operative pain relief -- designed to provide an opioid-free post-operative solution.
• Increased market share of Enduracaine by 35%, resulting in $1M in sales revenue for 2021-2022
• Ranked second (2nd)...