Years of experience: 9

Customer ServiceCustomer Success ManagerEducationClient Relations SpecialistCustomer Care SpecialistService Quality Manager

Trusted by top professionals

  • GE
    Georgia Ehrreich
    Special Education Para @Minnetonka Public Schools
    Verified
    Elena is a hardworking asset to any team! She is the first to get the job done and then help wherever it is needed. She is a pleasure to work with-highly recommend !

Trust Score

Exceptionally trusted; proven professional excellence.

90%
Elena's Career Path
Special Education ParaeducatorSep. 2023 -
Present
Minnetonka Public SchoolsSpecial Education Paraeducator
United States
Technical Support Analyst, Barclays ODCJan. 2013 -
May. 2015
EPAM SystemsTechnical Support Analyst, Barclays ODC
- FX/Futures/FIX/FI full-cycle onboarding procedure management for external and internal clients within e-trading platforms as BARX, Bloomberg, TradeWeb, Bookbuilder etc; - SME and Product Owner of implemented BARX FX products; - development of onboarding procedures and documents in collaboration with E-commerce and Tech Support Teams.
Administrative Assistant, Corporate and Real Estate Services (CRES Team)Sep. 2011 -
Dec. 2012
EPAM Systems, Barclays ODCAdministrative Assistant, Corporate and Real Estate Services (CRES Team)
Kiev- corporate policy adherence and company’s re-branding process management; - coordination and management of office operations, personnel and security; - due diligence process management; - maintenance of office systems, data management, financial documents;

Elena's Posts

  • About myself

    Experienced in full-cycle client onboarding with over 5 years as a Subject Matter Expert and Product Owner for BARX products, demonstrating a strong ability to enhance client experiences and streamline onboarding processes.

  • Job Description

    Seeking roles in client onboarding and support where I can leverage my expertise to improve customer satisfaction and operational efficiency, contributing to the success and growth of the organization.

  • How to contact

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